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About Us

Kasihku Sayangku is Malaysia's leading online and physical store baby retailer. We pride ourselves on excellence in customer service, superior product knowledge and stock the largest range of baby & mommy products. 

Kasihku Sayangku supplies wide range of international as well as local well known brands such as Philips Avent, MAM, Spectra, Medela, Tommee Tippee, Recaro, Maxi Cosi and etc at best value of money with excellent after sales service.

You can find our retail outlet address, contact, business hour and location map at contact us page. Feel free to get in touch with us should you have any question.

PAYMENT  

  SHIPMENT   

  RETURNS & EXCHANGES   

   CASH REBATE

PAYMENT

We accept major Credit Cards (MASTER and VISA), PAYPAL as well as payment via bank transfers. Our Bank Account details is as follow:

 

   Maybank Account No : 512781058031 

   (Green Wheel International Sdn Bhd)

 

   PayPal Account No : nlsw7376@yahoo.com

Please email (kasihkusayangku@gmail.com) or sms us at +6 019 262 4239 and indicate your Order ID, Beneficial bank, Total amount paid once you've made the payment.

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SHIPMENT

Shipping ScheduleUpon payment receive, we will ship the order item(s) within 3 working days subject to stock availability via courier service. We are no responsible for any damage or delay cause by courier company/shipping agenet/forwarder during delivery process.

Shipping RateA flat rate of RM7 postage apply to all order for any shipment within West Malaysia. For East Malaysia free for the first 1kg. Subsequent rate is RM12 per kg

Free ShippingFree shipping is applicable for order above RM 200 in a single transaction/receipt, For East Malaysia only valid for first 1kg. Subsequent rate is RM12 per kg

If you have any questions concerning our shipping policies, please call us at +6 019 262 4239 , or send us an e-mail at kasihkusayangku@gmail.com

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RETURNS AND EXCHANGES POLICY

  1. We only accept items for return or exchange (there is a 20% restocking fee) that is made within 5 days from the date of receiving your items, which is subject to confirmation with us either by email or telephone.
  2. We only accept items for return or exchange that are in their original/resale condition.
  3. Any items returned dirty, washed, or used will NOT be eligible for refund.
  4. Discounted / special priced items are final sales and will not be eligible for Exchanges
  5. Shipping cost are not refundable. Return shipping costs are the responsibility of the customers.
  6. Re-shipping charges for exchanged item(s) will be applied. Customer will bear the shipping cost of the new item and difference in price between the returned and new item.
  7. We will NOT take responsibility for loss or damage to items sent back to us, so, please ensure that your item is properly packaged and insured, if necessary. In the event that the exchange item is out of stock, we will provide a refund in the form of store credit.

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